AdventHealthSocial Work Care Manager
Orlando, FL

All the benefits and perks you need for you and your family:

  • Benefits from Day One

  • Paid Days Off from Day One

  • Whole Person Wellbeing Resources

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: PT/Days (8:30AM-5PM) (3 Single Weekend shifts per 6-week schedule)

Location: 601 East Rollins Street, Orlando, FL 32803

The community you’ll be caring for:

  • Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando.

  • Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America.

  • AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country.

  • We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year.

The role you’ll contribute:

The Social Work Care Manager intervenes with patients who have complex psychosocial needs, require assistance with

eligibility determination for social programs, funding sources and qualify for community assistance from a variety of

special assistance programs and agencies, and/or require assistance with transitions of care or discharge planning. In

addition, offer crisis intervention to patients and families with psychosocial needs and coordinates and facilitates the

development of a discharge plan of care for high-risk patient populations. This role will receive referrals for individuals

from at-risk populations from interdisciplinary team members (including physicians, RN Care Managers, staff nurses, and

other members of the care team).

The Social Work Care Manager, in collaboration with the patient/family, care manager nurses, nurses, physicians and the

interdisciplinary team, ensures patient-centered care coordination through the continuum of care. The Social Work Care

Manager ensures efficient and cost-effective care through appropriate resources monitoring and clinical care escalations.

The Social Worker is under the general supervision of the Care Management Supervisor or Manager and is responsible for

patient evaluations of post-hospital needs; development of a transition of care plans and initiation of the implementation

of the transitions of care plans prior to the discharge of the patient. The Social Work Care Manager is responsible for

optimal patient flow/throughput to enhance continuity of care, smooth and safe transitions, patient satisfaction, patient

safety, readmission prevention and length of stay management. The Social Work Care Manager communicates daily with

the interdisciplinary team during daily multidisciplinary rounds. Care coordination, discharge planning, transitions of care

planning and are core competencies of this role. The Social Work Care Manager facilitates the collaborative management

of patient care across the continuum, intervening to remove barriers to timely and efficient care delivery and

reimbursement. The Social Work Care Manager provides education to nurses, physicians and the interdisciplinary team

on issues related to utilization of resources, medical necessity, CMS CoP for Discharge Planning and care coordination.

The Social Work Care Manager is knowledgeable of post-hospital care and services available to the patient including, but

not limited to the following: Home Health, Infusion Services, Durable Medical Equipment, Palliative Care, Hospice,

Outpatient Services, Transitions of Care Clinics, Transitional Care supportive programs and clinics, follow up

appointments, Skilled Nursing Facilities, Rehabilitation Services and Facilities and Community-based Organizations. The

Social Work Care Manager adheres to departmental and system goals, objectives, policies and procedures and ensures

quality patient care and regulatory compliance. Actively participates in outstanding customer service and accepts

responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

  • Receives referrals for psychosocial complex needs from the health care team.

  • Provides assessment and reporting interventions in child abuse/neglect, domestic violence, adult/elderly abuse, child protection, sexual assault, and human trafficking as appropriate.

  • Provides consult services for foster care and adoptions.

  • Assists the health care team in the patient assessments and placements for mental health services.

  • Facilitates full team discussion including patient and family when ethical dilemmas arise.

  • Promotes the understanding and use of advanced directives and ensures patient preference and care goals are followed.

Qualifications

The expertise and experiences you’ll need to succeed :

EDUCATION AND EXPERIENCE REQUIRED:

  • Masters in Social Work (MSW)

  • Minimum three (3) years experience in hospital/medical social work

LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:

  • BLS Certification

  • Licensed Clinical Social Worker (LCSW)

  • ACM/CCM certification

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Job Snapshot

  • Facility: AdventHealth Central Florida

  • Job Schedule: Part-time

    Pay Range: $25.41 - $38.12

  • Location: Orlando, FL

  • Job ID: 24020040

  • Job Family: Case Management

  • Shift: 1 - Day

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