Job Information

AdventHealth Referral Specialist in San Antonio, Florida


All the benefits and perks you need for you and your family:

  • Benefits from Day One

  • Paid Days Off from Day One

  • Student Loan Repayment Program

  • Career Development

  • Whole Person Wellbeing Resources

  • Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Location: 30115 STATE RD 52, STE 101, San Antonio, 33576

The community you’ll be caring for: AdventHealth Medical Group West FL

The role you’ll contribute:

The Referral Specialist, under the direction of the Referral Specialist Manager, is responsible for receiving and processing referral requests in a centralized call center environment. Processes medical record requests pertinent to the referrals as well as obtains authorizations as needed. Serves as a liaison between patients and medical office support staff in regards to referrals and appointment scheduling.

The value you’ll bring to the team:

  • Assists patients in a prompt, courteous, and efficient manner.

  • Serves as liaison between the insurance company, the patient, and the physician office.

  • Directs patients to the appropriate specialists and vendors according to their insurance.

  • Takes accurate and legible messages, including time, date and other pertinent details.

  • Answers non-clinical questions for patients and routes all other calls as appropriate.


The expertise and experiences you’ll need to succeed:

Minimum qualifications :

  • General knowledge of medical terminology required.

  • Demonstrates ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements.

  • Strong PC skills and knowledge in MS Office

  • High school graduate or equivalent

Preferred qualifications:

  • General knowledge of how to navigate various web-based applications

  • Associate degree or higher

  • 1 year of experience in a call center environment

  • 1 year of experience in the medical field

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Physician Services

Organization: AdventHealth Medical Group West FL

Schedule: 1 - Day

Shift: AHMG West Florida

Req ID: 22038169

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.