Job Information

AdventHealth Patient Financial Counselor in Shawnee, Kansas


Patient Financial Counselor – AdventHealth Shawnee Mission

All the benefits and perks you need for you and your family:

  • Vision, Medical & Dental Benefits from Day One

  • Student Loan Repayment Program

  • Received Magnet® recognition from the American Nurses Credentialing Center in January 2019

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Monday – Friday 8:30AM – 5:00PM

Shift : Relief – 40 hours a week

Location: Santa Fe Building

9301 W 74th St, Suite 100 Merriam, KS 66204

The community you’ll be caring for:

At AdventHealth Shawnee Mission, formerly Shawnee Mission Medical Center, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas.

The role you’ll contribute:

The Financial Counselor performs insurance verification, pre-certification, in-house follow-up and discharge, pre-registration, registration and collecting upfront cash for patients into Shawnee Mission Medical Center in a pleasant and accurate manner. The financial counselor performs his/her duties by assisting and screening patient with the qualifications of the hospital’s financial assistance program. The Financial Counselor performs follow-up on outstanding balances and self-pay accounts. It also takes and processes payments from patients.

The value you’ll bring to the team:

  • Protects the legal and financial standing of the hospital by obtaining appropriate signatures on consent to treat forms and other required assignment of benefits forms, adhering to written policies and procedures.

  • Incorporates patient, physician, customer needs and concerns into decision-making and organizational action.

  • Collects correct data from patients while pre-registering and registering.

  • Obtains eligibility for patients while pre-registering and registering

  • Meets all pre-certification requirements according to insurance specifications

  • Performs all follow-up that is required (copying of i.d. cards, collection of co-pay and deductible, etc.) in a timely manner


The expertise and experiences you’ll need to succeed:

  • High School Diploma or Equivalent

  • 1 to 2 Years of Position-Related Experience

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Financial Services

Organization: AdventHealth Shawnee Mission

Schedule: 1 - Day

Shift: AdventHealth Shawnee Mission

Req ID: 22036466

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.