Job Information

AdventHealth Consumer Access Representative Redmond - Virtual in United States

Description

Consumer Access Representative - AdventHealth Shawnee Mission

All the benefits and perks you need for you and your family:

  • Vision, Medical & Dental Benefits from Day One

  • Student Loan Repayment Program

  • Received Magnet® recognition from the American Nurses Credentialing Center in January 2019

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift Options Include:

Full Time Days

Part Time Days

Location: AdventHealth Shawnee Mission

Virtual Office

The community you’ll be caring for:

At AdventHealth Shawnee Mission, formerly Shawnee Mission Medical Center, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas.

The role you’ll contribute:

Ensures patients are appropriately financially cleared for all appointments. Performs eligibility verification, obtains pre-cert and/or authorizations, clears registration errors and edits pre-bill, and performs other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

  • Verifies medical necessity in accordance with Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage/eligibility

  • Minimizes duplication of medical records by using problem-solving skills to verify patient identity through demographic details

  • Identifies patients who may need Medicare Advance Beneficiary Notices of Noncoverage (ABNs)

  • Creates accurate estimates to maximize up-front cash collections and adds collections documentation where required

Qualifications

The expertise and experiences you’ll need to succeed:

  • High School diploma or GED

  • One year of relevant healthcare experience preferred

  • One year of customer service experience preferred

  • Prior collections experience preferred

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Financial Services

Organization: AdventHealth Shawnee Mission

Schedule: 1 - Day

Shift: *

Req ID: 22028832

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.