Clinical Experience Senior Manager Outpatient Ambulatory Surgery

Our promise to you:

Continuing your journey with AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Job Description:

• Collaborates with executive leaders to meet facility needs and leverages resources effectively.
• Oversees the consulting and coaching program to drive improvement.
• Participates in planning for patient experience Develops and monitors project workplans to ensure timely completion.
• Leads committees and efforts at assigned campuses, sharing best practices across the region.
• Works with campus senior leadership to drive accountability and performance review.

Knowledge, Skills, and Abilities:
• Demonstrates strong communication, organization, and follow-through skills, managing patient experience improvement initiatives, projects, and programs
• Skilled, demonstrated experience as a nurse leader driving patient experience improvement
• Knowledge of clinical and nonclinical acute hospital operations and continuum of care (connected care) pre/post-acute services
• Excellent communication skills (verbal and written) with a proven track record of effectively presenting information to all levels of the organization, including senior executives
• Flexibility and adaptability to change, with the ability to function in a highly independent manner due to remote location from central headquarters

Education:
• Bachelor's [Required]• Master's [Preferred]

Field of Study:
• in nursing , healthcare, business or related field

Work Experience:
• 5+ relevant experience [Required]

Additional Information:
• N/A

Licenses and Certifications:
• Registered Nurse (RN) [Required]• Six Sigma [Preferred]• Certified Patient Experience Professional (CPXP) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements – https://tinyurl.com/23km2677

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Qualification Requirements:

Bachelor’s (Required), Master’sCertified Patient Experience Professional (CPXP) – EV Accredited Issuing Body, Registered Nurse (RN) – EV Accredited Issuing Body, Six Sigma – EV Accredited Issuing Body

Work Shift:

Day (United States of America)

Pay Range:

$72,189.82 – $134,259.75

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.