







Senior Manager Care Management
Req #: R-0327487
Job Category: Case Management
Location: Palm Coast, FL
Pay Range: $79,402.93 – $147,697.47
Location Type: On-site
Facility: AdventHealth Palm Coast
Our promise to you:
Continuing your journey with AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
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Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
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Paid Time Off from Day One
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403-B Retirement Plan
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4 Weeks 100% Paid Parental Leave
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Career Development
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Whole Person Well-being Resources
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Mental Health Resources and Support
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Pet Benefits
Job Description:
- Oversees the team's utilization of technology and adherence to standard work to develop and implement effective discharge plans in collaboration with patients, families, care teams, and payors.
- Participates in the hiring, onboarding, education, and retention of staff. Participates in hospital meetings and initiatives to improve the consumer experience and achieve organizational goals.
- Coordinates and leads family and care team meetings as needed.
- Monitors for process improvement opportunities and participates in performance improvement initiatives and reports quality/risk issues to appropriate parties.
- Collaborates and problem solves with outside agencies to facilitate patient transitions to post-acute settings.
Knowledge, Skills, and Abilities:
• Understanding of core Care Management principles and CMS Conditions of Participation [Required]
• Knowledge of medical necessity for appropriate patient status and level of care [Required]
• Understanding and ability to implement mitigation techniques to attain hospital metrics [Required]
• Ability to analyze, evaluate, and monitor data [Required]
• Ability to foster positive Interdisciplinary Team relations and encourage employee engagement [Required]
• Strong professional verbal and electronic communication [Required]
• Ability to work independently and/or part of a team [Required]
• Strong technology skills Required; including working knowledge of Microsoft PowerPoint Preferred and intermediate knowledge of Microsoft Excel [Preferred]
• Understanding of Managed Care and Value Based Programs [Required]
• Ability to negotiate optimal resolution of issues [Required]
• Ability to communicate effectively with diverse populations [Required]
• Interpersonal skills that promote teamwork [Required]
• Critical thinking/problem solving skills [Required]
• Knowledge of and ability to utilize in-house and external resources [Required]
• Flexibility in prioritization [Required]
• Ability to multitask and function in a stressful, fast-paced environment [Required]
• Comprehensive understanding of current healthcare issues [Required]
• Outstanding clinical skills, leadership ability, organizational skills [Required]
• Ability to promote LOS and capacity management, discharge planning, social work, and utilization management in the hospital and the community [Required]
• Front line experience with surveyors [Preferred]
• Knowledge of change management principles, methodologies, and tools [Preferred]
Education:
• Bachelor’s [Required]
• Master’s [Preferred]
Field of Study:
• in Nursing or Social Work
Work Experience:
• 1+ years cm leadership experience [Preferred]
• 1+ years leadership experience [Required]
• 1+ years nursing experience [Required]
• 4+ years care management experience [Preferred]
Additional Information:
• If RN: Bachelor’s of Science in Nursing [Required] OR
• If LCSW: Master’s in Social Work [Required] OR
• Bachelor’s in Social Work and Master’s degree [Required]
Licenses and Certifications:
• Registered Nurse (RN) [Required] OR
• Clinical Social Worker License (LCSW) [Required]
• RN-BC Case Manager [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements – https://tinyurl.com/msy4mja2
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Qualification Requirements:
Bachelor’s (Required), Master’sCertified General Nursing Practice (RN-BC) – EV Accredited Issuing Body, Clinical Social Worker License (LCSW) – EV Accredited Issuing Body, Registered Nurse (RN) – EV Accredited Issuing Body
Work Shift:
Day (United States of America)
Pay Range:
$79,402.93 – $147,697.47
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Let’s get started
Take your first step in becoming a member of the AdventHealth family. Fill out the form below to begin your application.
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Sunshine Meets Possibility in Florida
1 ADVENTHEALTH WAY, Palm Coast, FL 32137
From vibrant cities to peaceful coastlines, Florida offers more than just beautiful views — it’s a place where careers in health care, innovation and service thrive. Here, you’ll find endless opportunities to grow your career and enjoy a lifestyle that’s as bright as the sunshine.

Your Path to Purpose Starts Here
We’re committed to making your journey to a fulfilling career as smooth and supportive as possible. Our application process is designed to connect you quickly with the right opportunity — so you can start making a difference sooner.
Here’s what to expect after you apply:
Initial Review
A recruiter carefully reviews your application and shares qualified candidates with the hiring manager.
Interview
If selected, you’ll be invited to interview and share more about your experience and goals.
Offer
If it’s a match, the hiring manager requests an offer, and your recruiter will reach out to extend it.
Preboarding
Once you accept, we’ll guide you through the preboarding process to get you ready for your first day.

Your Story Starts Here
Let the voices of our team members be a window into life at AdventHealth. Through their journeys, you’ll see what it means to be part of a community that values compassion, growth and whole-person care.
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