Clinical Office Coordinator

Our promise to you:

Continuing your journey with AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Job Description:

• Shift: Fully In Person – Monday through Friday from 8AM to 5PM
• OBGYN Practice

• Proficient in performing front office duties as needed to support patient care.
• Encourages and demonstrates teamwork by reviewing Inbasket, schedules and following up on radiology
  and lab results, answering phones, communicating with patients.
• Pulls and preps next-day patient charts. Ensures all labs, scan results, etc. are available day of visit.
• Passes key information to doctors/clinicians and front office in a timely manner.
• Demonstrates knowledge of office medical equipment and assists physician/APP as needed.
• Maintains timely communication with patients re: surgery, scripts, testing.
• Maintains efficiency in patient work-up flow and triage responsibilities.
• Maintains accurate legible documentation of patient medications and messages
• Reviews Event Reporting and assists leadership in creating and following action plans
• Communicates effectively with staff to ensure efficient patient flow.
• Precepts new clinical staff through skill validation
• Others duties as assigned

Knowledge, Skills, and Abilities:

• Individuals must possess these knowledge, skills and abilities and be able to explain and to demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. [Required]

• Always display a caring and professional consumer focus attitude [Required]

• Able to communicate in writing and verbally clearly, effectively and professionally with patients and co-workers. [Required]

• Demonstrates care for one another by working all areas, open to change, sensitive to department needs, effectively participates in conflict resolution/problem solving. [Required]

• Proficient ability to utilize numerous technology software, such as the Electronic Health Record (EHR), word, excel. [Required]

• Shows initiative in growing professional knowledge by maintaining certification, BLS, and completion of an additional certification, related medical skill (i.e., phlebotomy certification), assists with practice huddles. Leads in a practice council or taking an AdventHealth Leadership/preceptor class. [Required]

• Completes Preceptor class(es) [Required]

• Strong aptitude to multitask and triage needs of patients and coworkers for efficient care [Required]

• Self-initiated professional and leadership development [Required]

• Able to verbalize clinical rationale and workflow efficiency and show initiative in creating solutions. [Required]

• Ability to work independently and in a team environment. [Required]

• High capacity to adapt to change [Required]

• Must always maintain confidentiality [Required]

• Leadership acumen [Preferred]

• Proficient in EHR [Preferred]

• Excellent computer skills and familiarity with Microsoft Office programs [Preferred]

• Demonstrate an understanding of standard clinical procedures, laws and regulations [Preferred]

Education:

• High School Grad or Equiv [Required]

• Technical/Vocational School [Required]

Work Experience:

• 3+ medical office/ clinical setting experience as a MA or LPN [Required]

Licenses and Certifications:

• Licensed Practical Nurse (LPN) [Required] OR

• Certified Medical Assistant (CMA) [Required]

• Basic Life Support – CPR Cert (BLS) [Required]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements – https://tinyurl.com/msy4mja2

Work Shift:

Day (United States of America)

Pay Range:

$20.38 – $32.60

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.