Financial Specialist II

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

7050 GALL BLVD

City:

ZEPHYRHILLS

State:

Florida

Postal Code:

33541

Job Description:

• Collects comprehensive patient information, including personal details, medical history, and current health status.

• Verifies insurance coverage and benefits, ensuring accuracy and completeness.

• Enters patient information into the hospital's electronic health record (EHR) system accurately and efficiently.

• Coordinates with healthcare providers to ensure all necessary medical documentation is complete and up-to-date.

• Provides patients and families with clear instructions and information about the admission process and required documentation.

• Assists patients with completing necessary forms and answering any questions they may have.

• Collaborates with other departments to ensure a smooth and efficient admission process.

• Reviews and updates patient records regularly to reflect any changes in health status or insurance information.

• Ensures compliance with healthcare regulations and hospital policies regarding patient information and documentation.

• Maintains confidentiality and security of patient information in accordance with HIPAA regulations.

• Addresses special requirements, such as language barriers or mobility issues, to ensure patient comfort.

• Resolves discrepancies in patient information or insurance details promptly.

Knowledge, Skills, and Abilities:

• Ability to read and communicate effectively in English [Required]

• Strong written and verbal communication skills [Required]

• 27 wpm avg net typing speed; proficient with Microsoft Office applications and computers [Required]

• Multitask proficiently, using multiple computer systems, applications and technology [Required]

• *May consider and train internal FHZ applicants with little to no experience who have successfully completed 90 days and are considered a role model in their current department [Required]

• Excellent customer service and satisfaction skills, ensures quality service is delivered to external and internal customers [Required]

• Understanding of revenue cycle (Registration, Insurance Verification, Coding, Billing) [Required]

• Understanding of regulatory guidelines such as CMS, EMTALA, HIPAA, The Joint Commission [Required]

• ICD-10, CPT, medical terminology [Required]

• Explains hospital charges and payment options and programs; collects monies due at time of service [Required]

• Consistently meet or exceed established collection goals; must be able to confidently and professionally address the financial responsibility patients may have [Required]

• Interpret and explain insurance benefits [Required]

• Detail oriented, demonstrate problem solving skills, flexibility and adapts well to change [Required]

Education:

• High School Grad or Equiv [Required]

Work Experience:

• 2+ of experience in most, if not all registration and admission types and processes, scheduling, insurance verification; hospital/physician office/collections role/insurance company* [Required]

• Direct experience in a hospital Admitting department [Preferred]

• Prior experience with guest service industry particularly with a high-end hotel, airline etc. [Preferred]

• Prior sales and/or collections experience [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements – https://tinyurl.com/23km2677

Pay Range:

$16.63 – $26.60

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.