Front Desk Receptionist

Our promise to you:

Continuing your journey with AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Job Description:

Schedule: Friday-Sunday 6:15am-6:45pm

Location: 661 E. Altamonte Dr, Suite 130, Altamonte Springs, FL 32701

• Provides a consistently high level of service and satisfaction to patients and guests.

• Answers phone calls using excellent telephone etiquette and responds to requests courteously, professionally, and efficiently.

• Promotes a caring work environment by being courteous, thoughtful, and supportive of co-workers in a strong teamwork environment.

• Uses computer skills to assist guests, patients, and the healthcare team with appropriate information.

• Maintains up-to-date and thorough knowledge of the hospital(s) and ancillary locations, including associated phone numbers.

Knowledge, Skills, and Abilities:

• Ability to understand guests’ needs and respond to them in a proactive, courteous, professional, and efficient manner, as perceived by the customer [Required]

• Excellent telephone etiquette and ability to read, write, and speak appropriately in English using good diction, and respond to guests’ needs [Required]

• Basic computer, typing, and fax machine knowledge [Required]

• Ability to recognize, pronounce and find names and telephone/room numbers of patients, personnel, and physicians [Required]

• Able to multitask and perform various job responsibilities simultaneously in a highly interactive environment, and provide a positive patient experience for patients, their families, and the community [Required]

Education:

• High School Grad or Equiv [Required]

Field of Study:
• N/A

Work Experience:

• Customer service management experience [Preferred]

• Prior customer service experience [Preferred]

Additional Information:
• N/A

Licenses and Certifications:

• Basic Life Support – CPR Cert (BLS) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements – https://tinyurl.com/23km2677

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Qualification Requirements:

High School Grad or Equiv (Required)Basic Life Support – CPR Cert (BLS) – RQI Resuscitation Quality Improvement

Work Shift:

Day-Weekend (United States of America)

Pay Range:

$15.69 – $25.10

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.