Postpartum Care Connector

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

601 E ROLLINS ST

City:

ORLANDO

State:

Florida

Postal Code:

32803

Job Description:

• The Postpartum Care Connector supports a health equity–focused program that guides mothers through a 12-week postpartum care period. This role engages patients in the hospital setting and provides ongoing follow-up and support primarily through phone outreach. The Care Connector builds trusted relationships, connects patients to community and health system resources, and supports overall postpartum wellbeing. Candidates with experience in community-based, maternal health roles are strongly preferred, as this position is ideal for a compassionate, mission-driven individual committed to improving maternal health outcomes.
• Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
• Collaborates with the Care Managers for patient care coordination needs. Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.
• Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations.
• Arranges patient transportation and follow up appointments as requested.
• Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager. Other duties as assigned.

Knowledge, Skills, and Abilities:
• Intermediate to advanced computer skills required to include, but not limited to Microsoft Office, Word, Outlook, Power Point and Excel.
• Excellent interpersonal and communication skills are required.
• Medical terminology helpful.
• Good public relations/clerical and computer skills.

Education:
• High School Grad or Equiv [Required]

Field of Study:
• N/A

Work Experience:
• 1+ office experience [Preferred]• 1+ office experience, preferably in a medical setting [Preferred]• Previous data entry experience [Preferred]

Additional Information:
• N/A

Licenses and Certifications:
• N/A

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements – https://tinyurl.com/23km2677

Pay Range:

$17.11 – $27.38

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.