Senior Enterprise Imaging Administrator

Our promise to you:

Continuing your journey with AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Job Description:

Reports onsite at designated facilities, participates in on-call rotation, and provides 24x7x365 PACS support for Radiology and Cardiology departments. Maintains accessible transportation and supports primary and secondary facilities with a minimum of 25% travel. Diagnoses, troubleshoots, and resolves expert-level PACS incidents and requests using ServiceNow, adhering to SLAs and SOPs. Serves as a subject matter expert between clinical staff, Radiologists, Cardiologists, and vendors, providing prompt technical support. Ensures efficient operation of enterprise PACS systems and coordinates with IT, vendors, and clinical staff to resolve technical issues. Leads team projects and presentations, monitors ticket queues and SLAs, and trains team members and clinical users. Identifies workflow gaps and proposes efficiency improvements to Enterprise Imaging leadership. Assists leadership with strategic planning, process improvement, reporting, analytics, and project management activities. Leads imaging project activities including task assignment, stakeholder communication, and post-implementation support. Logs project time, provides imaging guidance, and ensures deliverables are met. Provides mentorship and guidance to Associate and Intermediate Administrators to support professional development. Acts as a point of escalation for complex technical and project-related issues. Performs other duties as assigned.Knowledge, Skills, and Abilities:
• Expert knowledge of the AGFA/Siemens/GE/Hologic/Nuance/3D Imaging solutions [Required]• Extensive leadership skills which include thorough documentation, managing people & projects, decision making, integrity, strategy, conflict resolution [Required]• Demonstrate subject matter expertise in a clinical informatics environment [Required]• Expert knowledge in supporting an entire PACS System and all related components [Required]• Excellent communication skills with the ability to work courteously and effectively with all levels of customers including team members, leadership, physicians, clinical staff and vendors [Required]• Strong analytical, organizational, technical, & project management skills [Required]• Ability to prioritize / multitask and complete several projects / initiatives within established deadlines in the order of greatest importance with little supervision [Required]• Expert knowledge of Healthcare IT software/hardware administration; to provide high quality service [Required]• EPIC Clinical Systems [Preferred]• Information Technology [Preferred]

Education:
• Associate [Preferred]• Bachelor’s [Preferred]

Field of Study:
• Healthcare, Business, IT, or related field

Work Experience:
• 5+ in healthcare or it and in managing and supporting an enterprise pacs system [Required]

Additional Information:
• N/A

Licenses and Certifications:
• Certified Imaging Informatics Professional (CIIP) [Preferred]• Information Technology Infrastructure Library (ITIL) [Preferred]• American Registry of Radiologic Technologists – Computed Tomography (ARRT-CT) [Preferred]• Registered Technologist – Magnetic Resonance Imaging (R.T.(MR)ARRT)) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements – https://tinyurl.com/23km2677

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Qualification Requirements:

Associate, Bachelor’sAmerican Registry of Radiologic Technologists – Computed Tomography (ARRT-CT) – EV Accredited Issuing Body, Certified Imaging Informatics Professional (CIIP) – EV Accredited Issuing Body, Information Technology Infrastructure Library (ITIL) – EV Accredited Issuing Body, Registered Technologist – Magnetic Resonance Imaging (R.T.(MR)ARRT)) – EV Accredited Issuing Body

Work Shift:

Day (United States of America)

Pay Range:

$82,546.98 – $153,539.38

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.