Engagement Specialist PRN
Req #: R-0331759
Job Category: Patient Experience
Location: Kissimmee, FL
Pay Range: $15.87 – $25.38
Location Type: On-site
Facility: AdventHealth Imaging
Our promise to you:
Continuing your journey with AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Job Description:
Schedule: Per Diem Sat- 8am-8pm and Sun 8am-2pm
Location: Partin Settlement, Kissimmee, FL
- Serves as a brand ambassador, enlivening the institution's and department's mission, vision, values, and service standards.
- Guides consumers through their experience, providing information about services, hours of operation, and highlighting features, events, and engagement tools.
- Assists consumers in scheduling appointments and maintains knowledge of scheduling policies and procedures.
- Confirms patient demographics and account information is accurate and completed prior to visit.
- Provides support in the execution of experiences and meets or exceeds consumer needs, demonstrating a sense of urgency to recover any service gaps. Interacts with all consumers and team members using the prescribed communication model.
Knowledge, Skills, and Abilities:
• High level of emotional and situational intelligence [Required]• High level of skill in service excellence and service recovery [Required]• Skilled in interpersonal, oral, and written communication [Required]• Ability to work in multiple computer systems as well as adapt to technology updates [Required]• Skilled in organization as demonstrated by the ability to manage multiple tasks/deadlines [Required]
Education:
• Associate [Required]• Bachelor's [Preferred]
Field of Study:
• N/A
Work Experience:
• 1+ year of healthcare/hospitality experience [Required]• 2+ years of healthcare/hospitality experience [Preferred]• Hospital, Medical Practice or Physician office experience [Preferred]• Previous team lead/supervisory experience [Preferred]
Additional Information:
• An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:
– Associate's degree and 1+ year of healthcare/hospitality experience [Required] OR
– High School Grad or Equiv and 2+ years of healthcare/hospitality experience [Required]
Licenses and Certifications:
• Basic Life Support – CPR Cert (BLS) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements – https://tinyurl.com/23km2677
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Qualification Requirements:
Associate (Required), Bachelor’sBasic Life Support – CPR Cert (BLS) – Accredited Issuing Body
Work Shift:
Day (United States of America)
Pay Range:
$15.87 – $25.38
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Let’s get started
Take your first step in becoming a member of the AdventHealth family. Fill out the form below to begin your application.
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Sunshine Meets Possibility in Florida
2488 E IRLO BRONSON MEMORIAL HWY, Kissimmee, FL 34744
From vibrant cities to peaceful coastlines, Florida offers more than just beautiful views — it’s a place where careers in health care, innovation and service thrive. Here, you’ll find endless opportunities to grow your career and enjoy a lifestyle that’s as bright as the sunshine.
Your Path to Purpose Starts Here
We’re committed to making your journey to a fulfilling career as smooth and supportive as possible. Our application process is designed to connect you quickly with the right opportunity — so you can start making a difference sooner.
Here’s what to expect after you apply:
Initial Review
A recruiter carefully reviews your application and shares qualified candidates with the hiring manager.
Interview
If selected, you’ll be invited to interview and share more about your experience and goals.
Offer
If it’s a match, the hiring manager requests an offer, and your recruiter will reach out to extend it.
Preboarding
Once you accept, we’ll guide you through the preboarding process to get you ready for your first day.
Your Story Starts Here
Let the voices of our team members be a window into life at AdventHealth. Through their journeys, you’ll see what it means to be part of a community that values compassion, growth and whole-person care.
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