Contact Center CMA
- Req #: R-0352408
- Job Category: Patient Experience
- Location: Fletcher, NC
- Pay Range: $15.49 – $24.78
- Location Type: On-site
- Facility: AdventHealth Hendersonville
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
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Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
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Paid Time Off from Day One
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403-B Retirement Plan
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4 Weeks 100% Paid Parental Leave
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Career Development
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Whole Person Well-being Resources
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Mental Health Resources and Support
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Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
895 Howard Gap Rd
City:
Fletcher
State:
North Carolina
Postal Code:
28732
Job Description:
Sign On Bonus up to $5,000
Schedule: Full Time
Shift: Days Monday-Friday 8am to 5pm
Location: 895 Howard Gap Rd. Fletcher, NC
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Answers inbound calls to the physician practice clinical lines in a polite and professional manner.
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Assists callers with clinical tasks according to established protocols.
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Provides appropriate chart documentation.
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Collaborates well with Clinical Pod, Scheduling Pod, and clinical staff.
Knowledge, Skills, and Abilities:
• Excellent Customer Service skills; [Required]• Strong computer skills; [Required]• Excellent English communication and writing skills; [Required]• Call Center experience; [Preferred]
Education:
• High School Grad or Equiv [Required]
Work Experience:
• 2+ years of in-clinic experience as certified medical assistant [Required]
Licenses and Certifications:
• Certified Medical Assistant (CMA) [Required]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements – https://tinyurl.com/msy4mja2
Pay Range:
$15.49 – $24.78
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Let’s get started
Take your first step in becoming a member of the AdventHealth family. Fill out the form below to begin your application.
Share this job:
Balance, Beauty, and Bold Opportunity in North Carolina
895 Howard Gap Rd, Fletcher, NC 28732
From mountain trails to coastal towns, North Carolina offers a lifestyle as diverse as its industries. With strong roots in education, innovation and health care, it’s a place where you can build a meaningful career and a life you love.
Your Path to Purpose Starts Here
We’re committed to making your journey to a fulfilling career as smooth and supportive as possible. Our application process is designed to connect you quickly with the right opportunity — so you can start making a difference sooner.
Here’s what to expect after you apply:
Initial Review
A recruiter carefully reviews your application and shares qualified candidates with the hiring manager.
Interview
If selected, you’ll be invited to interview and share more about your experience and goals.
Offer
If it’s a match, the hiring manager requests an offer, and your recruiter will reach out to extend it.
Preboarding
Once you accept, we’ll guide you through the preboarding process to get you ready for your first day.
Your Story Starts Here
Let the voices of our team members be a window into life at AdventHealth. Through their journeys, you’ll see what it means to be part of a community that values compassion, growth and whole-person care.
UncategorizedNovember 10, 2025
UncategorizedSeptember 29, 2025
