Hospice Volunteer Coordinator

Our promise to you:

Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

120 N OAK ST

City:

HINSDALE

State:

Illinois

Postal Code:

60521

Job Description:

Schedule: Full Time Days 8am-4:30pm

Location: Hinsdale Office

Recruits, interviews, selects, and retains volunteers to support the patient census. Trains and monitors volunteers based on their strengths and weaknesses. Communicates with Patient Care Managers and staff to determine specific needs for volunteers and assigns them accordingly. Informs volunteers of policies, procedures, and standards of volunteer service. Maintains accurate records and provides timely statistical and activity reports on volunteer participation. Monitors volunteers’ status and workload to ensure effective service delivery. Participates in staff meetings, department meetings, in-services, and other related activities. Attends educational and developmental seminars and meetings as deemed appropriate. Communicates with Hospice staff on a continual basis regarding volunteer needs and usage. Performs all other duties as deemed necessary by the Quality Director or designee. Coordinates services provided by volunteers to ensure alignment with organizational goals. Provides direction to volunteers to enhance the quality of patient care services. Performs other duties as assigned.

Schedule: Full-Time/ Day

Shift: Monday-Friday 8:00am-5:00pm

Location: Great Lakes Region

Knowledge, Skills, and Abilities:
• Office experience required. Volunteer Services or related field is preferred [Required]• Knowledge of hospice services provided by Hospice [Preferred]• Knowledge and support of the Biblical philosophy of compassionate caring. [Preferred]• Knowledge and application of Hospice policy and procedures. [Preferred]• Knowledge of regulatory agencies governing hospice activities. [Preferred]• Ability to communicate effectively both orally and in writing, and to make professional presentations. [Preferred]• Ability to manage difficult or emotional customer situations. [Preferred]• Ability to work with culturally diverse groups of both genders. [Preferred]• Ability to be respectful and non-judgmental in all dealings with all individuals. [Preferred]• Ability to read, analyze and interpret government regulations involving all aspects of hospice care, general business periodicals, professional journals or technical procedures [Preferred]• Ability to maintain strict confidentiality of organization/employee/patient/family/caregiver information. [Preferred]• Ability to write effective correspondence including letters, reports and other documentation. [Preferred]• Ability to operate standard office machines such as fax, copier, calculator and mail machines. [Preferred]• Ability to provide superior customer service to all contacts. [Preferred]• Knowledge of basic to intermediate application of Microsoft Office Suite including, Word, Excel, PowerPoint, Outlook as well as internet software [Required]• An equivalent combination of education and experience may be substituted at the discretion of the Director [Preferred]

Education:
• Associate [Preferred]

Field of Study:
• in a related field is preferred. An equivalent combination of education and experience may be substituted at the discretion of the Director.

Work Experience:
• Office experience [Required]• Volunteer Services or related field [Preferred]

Additional Information:
• N/A

Licenses and Certifications:
• N/A

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements – https://tinyurl.com/23km2677

Pay Range:

$22.05 – $35.27

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.