Community Health Worker

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

80 Brownsberger Cir

City:

Fletcher

State:

North Carolina

Postal Code:

28732

Job Description:

Location: 15 Turtle Creek Drive, Asheville, NC

Shift: Mon-Fri 8am-5pm

• Connects with patients prior to discharge to understand contributing factors and barriers, identifying social and resource needs.

• Educates patients and families about available community resources, programs, and social services.

• Conducts post-discharge phone calls to provide support and encouragement, obtain updates on recovery progress, and collaborate with resource providers for additional assistance.

• Demonstrates good interpersonal communication skills in challenging situations, interacting respectfully, calmly, and courteously with patients, physicians, colleagues, and others.

• Identifies patient needs and helps find resources to address those needs.

• Works independently and collaboratively with a team, showing flexibility.

• Utilizes active listening skills to understand patient concerns and needs.

• Delivers health information using culturally appropriate terms and concepts. Demonstrates effective organizational skills, collecting and tracking data, prioritizing tasks, handling multiple responsibilities simultaneously, and maintaining attention to detail.

• Uses computer applications such as Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) efficiently.

• Other duties as assigned.

• Helps patients schedule appointments with resource providers and other necessary services.

• Assists patients with navigating insurance applications, verification, and authorization, as well as counseling services and other resource providers tailored to their social needs.

Knowledge, Skills, and Abilities:
• N/A

Education:
• High School Grad or Equiv [Required]

Field of Study:
• graduate or equivalent
• Community Health Worker Training/Certification

Work Experience:
• Experience in a clinical or community health setting [Required]• Experience in community education, public health, community outreach, social service, community advocacy or education [Preferred]• Experience working with people of different cultures and socioeconomic backgrounds [Required]• Insurance authorization/verification experience [Preferred]

Additional Information:
• N/A

Licenses and Certifications:
• Driver’s License (DL) [Required]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements – https://tinyurl.com/msy4mja2

Pay Range:

$18.45 – $29.52

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.