Training Analyst Physician Enterprise

Our promise to you:

Continuing your journey with AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Job Description:

Develops and delivers training programs for EHR/EMR and other software applications to new and existing users. Conducts individual, small group, and large group training sessions, including classroom training, demonstrations, on-the-job training, webinars, and workshops. Assesses training needs through on-site visits, job and process analyses, surveys, and audits. Tailors training delivery to match the learning styles of adult learners for effective comprehension and proficiency. Collaborates with clinical, financial, operations, and access teams to ensure training programs support best practice workflows. Monitors and evaluates the effectiveness of training programs and makes necessary adjustments to improve outcomes. Provides ongoing support and resources to end users to facilitate the adoption of new technologies. Develops and maintains training materials, manuals, and documentation for software applications. Communicates updates and changes in functionality and workflow to end users. Participates in the development and implementation of continuous improvement initiatives for training programs. Travels to various locations as needed to deliver training and support. Other duties as assigned.Knowledge, Skills, and Abilities:
• Possesses extensive knowledge of adult learning styles and training delivery to support Urgent Care including EHR systems. [Required]• Possesses knowledge of how to identify education and training needs in a healthcare setting and participate in related program development and instruction. [Required]• Possesses extensive experiencing implementing and coordinating traditional and modern training methods and techniques. [Required]• Demonstrates ability to complete full training cycle (assess needs, plan, develop, coordinator, monitor and evaluate) within an ambulatory healthcare environment. [Required]• Demonstrates ability to develop/make effective presentations and serve as a trainer. [Required]• Demonstrates prominent participation in practice management and EHR implementation and/or ongoing support and training programs. [Required]• Displays knowledge and skills necessary to deliver quality educational instruction to all levels of staff in a clear and concise manner. [Required]• Possesses ability to communicate effectively (verbally and in writing) with all levels of employees, facilitate group processes and change. [Required]• Demonstrates ability to be self-directed with excellent organizational, analytical, writing, and interpersonal skills. [Required]• Possesses strong conflict resolution and customer relation skills. [Required]• Excels at prioritization and coordination of multiple projects. [Required]• Communicates strong understanding of applicable policies and procedures. [Required]• Possesses knowledge in healthcare operations, information technology, revenue cycle, physician practice operations, clinical operations, nursing workflow, physician work flow, and medical information management. [Required]• Demonstrates understanding of revenue cycle and compliance practices. [Required]• Experienced in application of Microsoft Office Suite with advanced Microsoft Word and PowerPoint skills and strong Microsoft Excel skills. [Required]• Knowledge of/experience with NextGen and Cerner [Preferred]• Other EHR implementation and training experience [Preferred]• Project Management experience [Preferred]

Education:
• Associate [Preferred]• Bachelor’s [Preferred]• High School Grad or Equiv [Required]

Field of Study:
• Graduate

Work Experience:
• 3+ training experience in a healthcare environment [Required]• Adult learner education/teaching [Preferred]• With process improvement methods and tools, e.g., Lean/Six Sigma [Preferred]

Additional Information:
• N/A

Licenses and Certifications:
• Driver’s License (DL) [Required]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements – https://tinyurl.com/23km2677

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Qualification Requirements:

Bachelor’s, High School Grad or Equiv (Required)Driver’s License (DL) – EV Accredited Issuing Body

Work Shift:

Day (United States of America)

Pay Range:

$19.76 – $36.75

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.