Medical Receptionist 
Shawnee, KS
AdventHealth Shawnee Mission
Job Schedule: Full-time
Pay Range: $15.63 - $23.45 per hour
Job ID: 25033498
Job Family: Patient Financial Services
Shift: 1 - Day
AdventHealth Shawnee Mission has been providing faith-based, whole-person care to the Kansas City community since 1962. Our team members, physicians and volunteers extend the healing ministry of Christ each day through dedication to clinical excellence and uncommon compassion.
As the largest health care provider in Johnson County, we touch lives throughout our community at our locations in Lenexa, Shawnee Mission and South Overland Park, and through our main campus AdventHealth Shawnee Mission in Merriam, which includes a cancer center, six physician office buildings and an associate child-care center. We’re also proud to have more than 30 specialized physicians serving at 15 primary and urgent care locations.
Joining our team means joining an important mission to serve others but can also serve your family well. Our team members enjoy superior health benefits, Magnet Recognition, tuition reimbursement, a generous Paid Days Off plan and support in achieving your personal health goals through our Associate Wellness Department.
Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.
Medical Receptionist-Customer Service Specialist - AdventHealth Shawnee Mission Medical Group
All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Schedule: Full-time
Shift: DAYS!
The Community you'll be caring for:
At AdventHealth Medical Group Shawnee Mission, formerly Shawnee Mission Medical Center, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our Medical Groups.
The opportunity to work at locations throughout Shawnee Mission, Overland Park, Merriam, and Lenexa with additional office locations in Spring Hill, Paola, and Kansas City. This role will be supporting locations with medical specialties such as:
Primary Care
Endocrinology
Cariology
Fertility
Pulmonology
Neurology
General Surgery
Specialty Medical Provider Talent Pool - ability to float to different specialties to gain experience!
The role you'll contribute:
The Customer Service Specialist is an accountable member of a patient care team. Accountable for clerical and supportive functions which contribute to the smooth operation of interoffice systems generated by patient care activities. Responsibilities may include answering incoming phone calls, greeting individuals coming into the department, checking patients in via the computer, collecting applicable co-pay, deductibles and/or coinsurance amounts from patients; post payments; scheduling appointments and/or follow-up appointments; making new patient folders
The value you'll bring to the team:
Greets patients and visitors in a prompt, courteous and helpful manner.
Demonstrates good judgment in routing/answering phone call; assures that all in-coming calls are answered and screened, then directed to the appropriate area and that messages are relayed timely and to the appropriate area.
Maintains a pleasant, caring attitude when communicating with guests and patients through face to face, or phone contact.
Works collaboratively with Leadership to provide accurate and timely projects.
Demonstrates and conveys a favorable image of the Medical Center.
The expertise and experiences you'll need to succeed:
Minimum qualifications :
High School Diploma or Equivalent
1 Year of Experience
Preferred qualifications:
Associate's Degree or Graduate of a Technical School
1 Year of Position-Related Experience
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Category: Patient Financial Services
Organization: AdventHealth Shawnee Mission
Schedule: Full-time
Shift: 1 - Day
Req ID: 25033498
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
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